Privacy and cookies policy

Karakusevic Carson Architects is a private limited liability company, incorporated and registered in England and Wales with company number OC309148 whose registered office is at Unit E03, The Biscuit Factory, 100 Clements Road, London SE16 4DG.

Karakusevic Carson Architects is a “data controller”. This means that we are responsible for deciding how we hold and use personal information about you. We are required under data protection legislation to notify you of the information contained in this privacy notice.

Our dedicated contact for data related matters and/or to exercise any relevant rights, queries or complaints related to data protection is:

  • Laura Cobb – Practice Director
  • lc@karakusevic-carson.com
  • 020 7566 6300

This notice applies to all clients, business contacts and other interested parties, including visitors to our premises. This notice does not form part of any contract to provide services. We may update this notice at any time.

It is important that you read this notice, together with any other privacy notice we may provide on specific occasions when we are collecting or processing personal information about you, so that you are aware of how and why we are using such information.

Your rights under GDPR

Karakusevic Carson Architects pledges to uphold your rights and will assist with the following, save for where an exemption under GDPR applies:

  • The right to request a copy of the personal data which we hold about you;
  • The right to request that we correct any personal data if it is found to be inaccurate or out of date;
  • The right to request your personal data is erased where it is no longer necessary to retain such data;
  • The right to withdraw your consent to the processing at any time, where consent was your lawful basis for processing the data;
  • The right to request that we provide you with your personal data and where possible, to transmit that data directly to another data controller (known as the right to data portability), (where applicable, i.e. where the processing is based on consent or is necessary for the performance of a contract with the data subject and where the data controller processes the data by automated means);
  • The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;
  • The right to object to the processing of personal data, (where applicable i.e. where processing is based on legitimate interests (or the performance of a task in the public interest/exercise of official authority); direct marketing and processing for the purposes of scientific/historical research and statistics).

Data Protection principles 

We will comply with data protection law. This says that the personal information we hold about you must be:

  • Used lawfully, fairly and in a transparent way.
  • Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes.
  • Relevant to the purposes we have told you about and limited only to those purposes.
  • Accurate and kept up to date.
  • Kept only as long as necessary for the purposes we have told you about.
  • Kept securely.

The kind of information we hold about you 

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

There are “special categories” of more sensitive personal data which require a higher level of protection, such as information about a person’s health. We do not envisage we will process special category data relating to you. We will collect, store, and use the following categories of personal information about you:

  • Identity and Contact Data includes personal details such as name, title, gender, addresses, telephone numbers, and email addresses and photograph.
  • Financial Data includes bank account and payment details.
  • Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
  • Profile and Usage Data includes purchases or orders made by you, preferences, feedback, responses and how you use our products and services.
  • Marketing and Communications Data includes your preferences in receiving marketing from us and your communication preferences.

How we will use information about you  

We will only use your personal information when the law allows us to. Most commonly, we will use your personal information in the following circumstances:

  1. Where we need to perform the contract we have entered into with you, or where you have asked us to take steps to enter into a contract with you.
  2. Where we need to comply with a legal obligation.
  3. Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

We may also use your personal information in the following situations, which are likely to be rare:

  1. Where we need to protect your interests (or someone else’s interests).
  2. Where it is needed in the public interest. 

Transfer of data abroad 

We do not usually transfer personal data outside the EEA, save for communication purposes to client or supplier companies in which case project information and contact details may be shared for business purposes only.

Website privacy and cookies policy


Karakusevic Carson Architects knows your privacy is extremely important. This is a Privacy Policy for the Karakusevic Carson Architects website which lays out our policy on the collection of data and data usage. When using the Karakusevic Carson Architects website, you agree that you are aware of the data practices that are explained in this statement.

The information we collect

This is a Privacy Policy for the Karakusevic Carson Architects website which lays out our policy on the collection of data and data usage. When using the Karakusevic Carson Architects website, you agree that you are aware of the data practices that are explained in this statement.

If you use the contact forms on our website Karakusevic Carson Architects gathers what is referred to as personally identifiable information, this may include your name, address, telephone number and email address. As well as this, Karakusevic Carson Architects assembles anonymous demographic information, this is data that applies to you and others, like your gender, postcode, age and title.

Information about the hardware and software of the computer you use is also gathered by Karakusevic Carson Architects but this is not associated with any of the personal information we may collect (e.g. by using one of our contact forms). This information may include: your referring website addresses, IP address, browser type and access times. Karakusevic Carson Architects applies the information used to manage the website and the services offered to you, to take note of statistics that concern how our users navigate the Karakusevic Carson Architects website and to provide our customers with the highest quality of service possible.

Karakusevic Carson Architects suggests that you take a look at the privacy policies of websites that are subsequently linked to from Karakusevic Carson Architects to gain a better understanding of how these other websites assemble, utilise and share your information. However, Karakusevic Carson Architects is in no way responsible for the content or privacy policies on websites outside of the Karakusevic Carson Architects website or the Karakusevic Carson Architects family of websites.

How we use your information

Karakusevic Carson Architects assembles and proceeds to use your personal data to help us develop the Karakusevic Carson Architects website and provide you and other customers with the services requested. Karakusevic Carson Architects may use your personally identifiable information as a means of letting you know about the other services or products that Karakusevic Carson Architects provides. Karakusevic Carson Architects may also ask your opinion about current or potential new services that we might offer, this would be via surveys. You can opt out of receiving ongoing marketing information and surveys at any time. This can usually be achieved by clicking an ‘unsubscribe’ link, this link can be found within the email. Following this, we will stop sending these emails to you until you tell us otherwise.

Karakusevic Carson Architects will not share your personal information with 3rd parties unless you have previously agreed to it.

Karakusevic Carson Architects takes note of the websites and pages our customers visit. This is used in an effort to understand which Karakusevic Carson Architects services prove to be popular with our customers. We use this to deliver various advertising and other similar content within Karakusevic Carson Architects to users who show signs of interest in a certain subject.

Karakusevic Carson Architects will share your personal information, without notice, only if required to by law or if we believe, in good faith, that the action is essential in order to:

  • Follow the law or comply with any legal action Karakusevic Carson Architects has been served with, relating to the website.
  • Safeguard Karakusevic Carson Architects customers and others.
  • Safeguard the rights and property of Karakusevic Carson Architects.

Our Cookie Policy

Collecting information online with cookies

Our website uses cookies and other technologies to store and manage customer preferences, operate content on the website, utilise targeted advertising, and gather analytics. This is standard across websites and apps that also gather data about their customers’ online activities on websites, online applications or other such services. We provide more information about how we use cookies and technologies and how you can control them down below.

Explaining cookies

Cookies are small text files that are situated on computers and other such devices, their function is to establish users or devices and to gather data. Cookies can be defined by placing them into one of four different categories, this is based on what their purpose is and what they do to achieve this purpose:

  1. Strictly necessary cookies
  2. Performance cookies
  3. Functional cookies
  4. Cookies for marketing purposes.

Why we use these different cookies

Strictly necessary cookies: These are the foundation of a website. They are what allows  you to use a website’s basic features and navigate around a website. If these cookies were not active, services you ask for can’t be provided.

Performance cookies: These are the cookies that assemble data about how you and other users are using our website. For example, information collected includes the domain name of the website you have previously visited and the average duration of your visit. These cookies are not for collecting data that uniquely identifies you and only collates mass and anonymous data.

Functionality cookies: These remember choices you have made on the website. They can also be used to remember how you have changed customisable options on the site, like text size and fonts. They can also provide services you have requested, like sending us a contact form. This data can be anonymised, and it cannot be used to track how your browser is used on other websites.

Targeting and advertising cookies: These are the cookies that are used to observe trends in your browsing and offer interest-based target advertising. They can also reduce the amount an ad is shown to you and can ascertain certain ad campaigns levels of effectiveness. These can be put in place by marketing networks with the website operator’s permission. They remember visited websites and share this data with other organisations, like advertisers.

The cookies we use

Google Analytics: Google Analytics is used to analyse various statistics such as page use, interactions and website paths, this is in the pursuit of assessing and improving our website. These are ‘digital analytics’. Particular data might also be recorded when users provide it after online forms are filled out. You can opt out of this via Google Analytics or by using Google’s add-on:  https://tools.google.com/dlpage/gaoptout.

Your control over cookies

You are able to control and change website cookies in your own browser settings, and you can change these settings when you would like. You can accept, reject, or delete cookies at your own convenience. If you do choose to alter your settings, certain features may not work as they were originally intended. All browser settings are slightly different in some way or another, and so when organising cookies, you should use the relevant settings in your browser.

We’ve provided some useful links that present more detail about cookies, their use, and how you can alter your cookie settings: 

The links below contain guides on disabling and removing cookies in the following web browsers:

What are other tracking technologies?

Web beacons: Web beacons are electronic images and they may be on some of our web pages. They are also known as single-pixel gifs and also transparent graphic images. These are used to deliver cookies on websites, they count the users who have visited these websites, supply various services, and assess how effective advertising campaigns are. These might also be present in emails or newsletters to help us understand if emails are opened or if links are clicked on.

Web server & application logs: Our servers assemble specific data automatically, this helps with administering and safeguarding services, use of analysis, and enhancing user experience. The data collected may include:

  • IP address and browser type
  • Device information including Unique Device Identifier (UDID), MAC address, Identifier For Advertisers (IFA), and similar identifiers we or others may assign
  • Device operating system and other technical facts
  • The city, state, and country from which you access our website
  • Pages visited and content viewed, stored, and purchased
  • Information or text entered
  • Links and buttons clicked
  • URLs visited before and after you use our services
  • Third Party Cookies

Third parties, like the previously mentioned advertising networks and web traffic analysis services, may also use cookies. We have no say in this. They are most likely analytical/performance cookies or cookies used for targeting.

Securing your information

We assure you that Karakusevic Carson Architects protects your personal information from access we haven’t authorised, its use or disclosure. Karakusevic Carson Architects secures the personally identifiable information you have provided on computer servers that are in a safe environment, and are completely controlled and protected from access we haven’t arranged, use or disclosure. 

Changes to this privacy policy 

Karakusevic Carson Architects will update this Privacy Policy as a means to improve with feedback from our company and customers themselves. Karakusevic Carson Architects encourages you to review this statement regularly to see how Karakusevic Carson Architects is protecting your data.

Questions and comments 

Karakusevic Carson Architects wants to hear your comments in relation to this Privacy Policy. If you think that Karakusevic Carson Architects has not abided by this Policy, please let us know at mail@karakusevic-carson.com. We will use any reasonable means available to quickly identify and rectify the issue.

Website disclaimer 

The information contained in this website is for general information purposes only. The information is provided by Karakusevic Carson Architects LLP and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

Neither we nor any of the website’s editors or contributors will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Contact us

If you have any queries about our website, our products and/or services we provide, please don’t hesitate to let us know via the "Contact" page.

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